anti-Pod

so Liz and I began Dan Brown's latest novel- Lost Symbol- on our road trip as an audiobook from iTunes. I am not a huge Dan Brown fan, but the books I've read are fun and move quickly. The audiobook was unabridged, and checked in at 17+ hours! We got a little past chapter 100, and my iPod crapped out. I think it has something to do with the charging.

So, this is a rant againt the Apple store. Since I can't load the audiobook onto another iPod to resume the book (DRM), I brought the iPod into the store. Figured I could drop it off and they could attend to it sometime in the next few days. But nooooo- I had to have an appointment at their humbly-named GeniusBar. No Drop-offs. And there are no appointments for 5 days. Or I can "fly standby," for a no-show, but if there is a real emergency (like "someone who is running his business from his iPhone") then I would get bumped.

If these things run so well, then howcome their teach support is booked for 5 days and they have people coming in for emergencies?!

And the 'tude! Freaking employees there think that they really are the "cool" Mac guy from the commercials. All hipster-rific and self-important. I have been pretty happy with the few Apple products I have, but I am also easily annoyed by poor service, especially poor service with attitude. I really want my iPod fixed, but am loathe to go in there and have the Genius ask me questions like I am an idiot like their greeter did (did you try to reset it? did you plug it in?).

Just let me drop the thing off, and you can call me when it's fixed. And don't tell me how the book ends. (I'll bet it has to do with explosions, though!)